Winchester Utilities is proud to be THE source for reliable electric, water and wastewater services for Winchester, Tennessee.

Winchester Utilities Wins 2017 Region 6 Contest for Best Tasting Water in Tennessee


Celebrating 75 years of Community Service


2015 Tennessee Municipal Electric Power Association Community Service Award

(read more)

Main office located at:Tennessee State

 219 2nd Ave NW

Winchester, TN 37398


Phone: (931) 967-2238     

Fax: (931) 962-4214


Hours of Operation: Monday-Friday, 7:00 a.m. to 4:00 p.m.



Winchester Utilities 2016 Consumer Confidence Report available

                                         click here to review



Filling Swimming Pools

If you are getting ready to fill a swimming pool and are also a sewer customer, do not fill until you have read the requirements for qualifying to receive a sewer adjustment. 

                                  Click here for requirements


Coming soon!!  New customer online portal



*** Online Bill Payment  ***

You will need your utility account number found in the upper left hand portion of your utility statement. You can pay your bill online with credit card or debit card. You will need information from the card, so have the card handy at the time you begin the online payment.  


    Click here to pay your bill online. 


       **Note: Card payment transactions are limited to $5000 or less.

                           If an attempt is made to make a card payment > $5000, the

                                    payment will be refused and a $25 fee will be added to account.


Credit cards accepted:  Visa, Discover, MasterCard for payments <= $5000

**We do not accept American Express



Contact Customer Service Rep:

to update the phone number or email address on your utility account!

--or complete Customer Info Update form and return to the main office

                    This phone number is needed at times to notify our customers of situations such as possible water

                    leak,service outage, or general account issues.


Winchester Utilities is in the process of implementing a new customer service that will provide account communications in the form of text alerts.

Customers must opt in to receive text messages from the utility.

If you are interested in text alerts,

drop by the office or complete a

Customer Information Update form and return it to the main office.



Never be late on your utility payment again!

Prevent penalties for late payments and save gas and/or postage

Set up an automatic bank draft

Complete the Bank draft authorization form and return to the main office

along with a blank voided check

Automatic Bank Draft Authorization form



** Customer Online Account Inquiry **

As a customer of Winchester Utilities, you can view your account information online.

        > Have secure online access with reduced risk of identity theft

        > Can review, print, download and save your utility statements anytime

                      (including 12 months history)

        > Environmentally friendly alternative to paper documents.

        > Eliminate the need to store or shred paper documents. 


 For assistance, click here

Online Account Inquiry - click here



Winchester Utilities is continuously striving to provide the best customer service possible. If you wish to provide feedback concerning our service, click on the link to the Customer Feedback form.

Print the form, complete it, and return the form to the main office.

Customer Feedback Form



Thank you for visiting our site. Please call if you require any assistance!


Utility Employees 2012

Winchester Utilities Team Members - 2013


Add $1 to your monthly bill for Project Help.



811 - Call before you dig.