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Rates & Fees

Note: Credit cards are accepted for monthly bill payments only. We do not accept credit cards for account deposits or payment of additional fees such as reconnect fees, etc.

Reconnect Fees

Winchester Utilities strictly enforces the disconnection rules for non-payment. All utility bills must be paid within 10 days from the due date of the current bill. If your bill is not paid within the 10-day grace period, services will be terminated the next morning at 10:00 a.m.

When services are disconnected for non-payment, the reconnection fees (in addition to the bill amount) are as follows:

        During business hours (7:00 a.m. - 3:30 p.m.)

$80 Reconnect fee during business hours

        After business hours (after 3:30 p.m. Monday - Friday and all weekend)

$500 Reconnect power only
$490 Reconnect water only
$525 Reconnect power and water

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Deposits/Connect Fee

Initial deposits are required in order to have new service and are refundable when service is no longer needed and the final bill is paid. The deposits can only be paid by cash or check only. In addition to deposits, there is a $20 non-refundable Connection Fee for each service. For new or transferred service, you must come into our office for application.

 

Winchester Utilities determines the deposit requirements based on credit history received from Online Utility Exchange. Each residential customer will have the option to determine their deposits based on the results of the credit history inquiry or to pay the maximum deposits as shown below for the “Red” credit response. If the customer elects to pay deposits based on their credit history, there is a $6 non-refundable fee required to cover the cost of the credit inquiry.

Credit Response Electric Water
Green   $50.00    $25.00 
Yellow  $150.00    $50.00 
Red       Minimum $250
Maximum $450
Minimum $100

All commercial and industrial customers must deposit an amount equal to twice the monthly historical usage. If the office/building/business does not have a history, then the deposit will be based on like businesses in the area. The cash deposit on commercial/ industrial customers may be waived if a “Non-Revocable Letter of Credit” is received from a valid commercial bank or institution.

Interest will be credited to an account that has deposits of $100.00 or more. The rate of interest will be based on prevailing money market data, and will be credited annually.

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Water and Sewer Rates

Effective Oct 1, 2009

Water rates - Inside City Limits

<=2000 Gallons $11.09 (Minimum bill)
>2000 - 10,000 Gallons $4.60 per thousand gallons
>10,000 gallons $4.08 per thousand gallons

 

Water rates - Outside City Limits

<=2000 Gallons $18.86 (Minimum bill)
>2000 - 10,000 Gallons $7.84 per thousand gallons
>10,000 gallons $6.94 per thousand gallons

The Sewer Rate is 200% of the water rate.

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Tap Fees

Customer Fees 3/4" 1" 2" Greater than 2"
Water Inside City Limits $850 $1500 $2400 Cost Plus
Water Outside City Limits $1100 $1500 $2400 Cost Plus
Water - Irrigation $550 N/A N/A N/A
Sewer $1000 N/A N/A N/A
Developer Fees 3/4"      
Water Inside $500 N/A N/A N/A
Water Outside $700 N/A N/A N/A
Sewer $500 N/A N/A N/A
  To qualify for developer rates, the developer of a given tract for new housing must install the water and sewer lines in the entire development at her/his expense. An individual or a builder that purchases a vacant lot(s) in the development is not entitled to the developer rates.
Contractor Fees* 3/4"      
Water Inside $725 N/A N/A N/A
Water Outside $925 N/A N/A N/A
Sewer $725 N/A N/A N/A
  *  Note: Contractor fees based on the purchase of 5 or more taps. If contractor wishes to purchase less than 5 taps, the fee will be the same as the customer rate for each tap.

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Water Rates for Filling Swimming Pools

Water and Sewer Adjustments

A customer with water and sewer services can receive a sewer adjustment when filling a swimming pool if:

             Swimming pool holds greater than 7,000 gallons of water

             Notify Customer Service in advance of filling the pool and provide pool dimensions

             Total sewer charges must be at least $100 for the month during which pool was filled

            

  After the bill is generated, $75.00 will be credited towards the sewer charges.

  Only one swimming pool adjustment in a 12 month period.

 

 

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Irrigation Taps

Irrigation taps may be purchased at a reduced cost of $550.00 and can be paid in 3 equal installments. The irrigation tap will be installed when the first installment is made. Irrigation taps can only be used for outside water use such as irrigation systems, lawn sprinklers, swimming pools, etc.

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