Advanced Metering Infrastructure
Project
The Winchester Utility System is replacing our aging analog electric and water meters to upgrade to digital meters. The new meters will operate with the best technology currently available to provide more electric and / or water use data to the Winchester Utility System and its customers. This page will have updates available throughout the project. Following the project, more in depth electric and / or water information will be available to customers via the portal or app.
Advanced Metering Infrastructure is an integrated system of water and electric meters, communications networks, and data management systems that enables enhanced utility customer service. Advanced metering technology will allow the Winchester Utility System to read water and electric meters remotely and collect water and electric usage data daily.
This project will involve installing new electric and water meters in the entire service territory. The new equipment will allow us to provide improved service, operational savings, and better billing information. Overall, this effort is to respond to current customer concerns and be proactive about customer needs to better serve our customers. Data will be populated and available hourly within the current customer portal once the meters have been installed, helping keep customers better informed about their real-time usage.
Additionally, as part of this effort, Winchester Utility System will be implementing Conservation Voltage Reduction (CVR) efforts on our distribution system. This will assist in ensuring electric service continuity during severe weather events and better manage purchased power from TVA. Overall, this project will start the Winchester NEXT (New and Extensible) program and mark an evolutionary change in how Winchester Utility System manages customer care and operations, including intelligent electric grid management and water distribution system oversight.
Advanced Metering Infrastructure is an integrated system of water and electric meters, communications networks, and data management systems that enables enhanced utility customer service. Advanced metering technology will allow the Winchester Utility System to read water and electric meters remotely and collect water and electric usage data daily.
This project will involve installing new electric and water meters in the entire service territory. The new equipment will allow us to provide improved service, operational savings, and better billing information. Overall, this effort is to respond to current customer concerns and be proactive about customer needs to better serve our customers. Data will be populated and available hourly within the current customer portal once the meters have been installed, helping keep customers better informed about their real-time usage.
Additionally, as part of this effort, Winchester Utility System will be implementing Conservation Voltage Reduction (CVR) efforts on our distribution system. This will assist in ensuring electric service continuity during severe weather events and better manage purchased power from TVA. Overall, this project will start the Winchester NEXT (New and Extensible) program and mark an evolutionary change in how Winchester Utility System manages customer care and operations, including intelligent electric grid management and water distribution system oversight.